Q: When will my order ship?
A: Orders typically ship within 24 hours of receipt of order.
Q: How long will it take to receive my order?
A: Orders placed through our website are shipped via ground delivery from our warehouse in Atlanta, Georgia. Depending on where you live, you’ll typically receive your order within two to four business days.
Q: How can I track my order?
A: When we process your order, we’ll assign a tracking number and email that to you once the order has been picked, packed and is ready for shipment.
Q: I live outside of the United States. Can I place an order?
A: Yes you can but extra shipping charges will apply. We recommend that you contact us first at email@example.com to determine shipping costs.
Q: Custom Rods.
A: Custom rods are just that... custom. Touchstone series rods if in stock will ship within one to two business days from the order date. Rubicon series rods may take up to three to four weeks to make and then add a week for shipping.